Thank you for using CityPage (citypage.in). This Refund Policy explains the terms under which refunds may be issued for services or payments made through our website.
1. Nature of Services
CityPage may offer services such as:
Property listings
Promotional services
Advertising or marketing services
Other digital services related to real estate promotion
Since these services are digital in nature, they may begin immediately after payment is completed.
2. Refund Eligibility
Refunds may be considered only under the following circumstances:
Duplicate payment made by mistake
Payment processed but the requested service was not provided
Technical errors that prevented the service from being delivered
Requests for refunds must be submitted within 3 days of the payment date.
3. Non-Refundable Situations
Refunds will not be provided in the following cases:
Services already delivered or activated
Change of mind after purchase
Incorrect information provided by the user
Delays caused by incomplete information from the customer
4. Refund Processing
If a refund request is approved:
The refund will be processed within 7–10 business days
The amount will be returned using the original payment method where possible
Processing time may vary depending on the payment provider or bank.
5. How to Request a Refund
To request a refund, please contact us with the following details:
Name
Payment details
Reason for refund request
Send your request to:
Email: tncitypage@gmail.com
6. Policy Updates
CityPage reserves the right to modify this Refund Policy at any time. Updates will be posted on this page with the revised effective date.